⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Faction Boss Issues
Comments
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I literally have tried to enter a boss battle like 50 times and I haven't been able to get in once. When I go to create a lobby, then choose lvl 1,, and then click on the global lobby icon, when people join I go to click "ready" and I keep on always getting an error message saying sorry this team is already in a fight or you cannot join this fight because it's already in progress, even though I'm the one who started the lobby, and even if there are only two other people that join, or something like that. I'm not sure how many other people have this problem.
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What number am I on? 4th boss battle. Still cannot play on mobile. Just finished work, trying to do some boss battles on my mobile and still getting kicked from lobby. This is tiresome. See you next month when I post this.....again.
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You not the only one buddy. I have to play via the pc portal. Since boss battles implementation, I've yet to play on mobile.
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This is EXACTLY the same issue I have EVERY SINGLE FACTION BOSS EVENT including the Beta on my Android mobile that has no issue running every other aspect of this game.
I create a lobby, start the match, immediately get kicked out due to a "Connection Timeout". So it is not server location-related.
I can join a lobby in ANY location, whether it's my continent or not, and I get kicked out immediately due to the same "Connection Timeout"
Only way to play is through the Portal on a PC or laptop.
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Right here with you bud, same issue
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Second month in a row with the exact same experience
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I get this a lot. I have to close the game and reload
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Post the details then. It's not a universal problem so likely tied to specific devices.
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There is a form in the tech support forum that you should fill out to help the team determine what is causing the issue. https://community.wwechampions.com/categories/technical_support
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Have you tried on the portal? and have you sent a support ticket in game?
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Same problem on mine
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i've tried both the portal and bluestacks,the same result.been trying all day
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⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Faction Boss does not let me proceed I have tried about 40 times and not once
Where in the game did it happen?
In the Boss Menu
What are the steps to reproduce it?
Try and join or create a team, you try and press ready and it says it doesn’t exist anymore then it won’t let you leave you have to restart the game
When or since when did it happen?
Since the stupid thing went live
How often do you experience this issue?
Every single time!!! I have not even done one boss battle!!!
What device are you playing on?
apple iPhone 13
Which OS and game version?
Most current for both
What is your in-game name (case sensitive!) - (obviously also your Forum name)
Macca820156
What have you tried so far to fix it on your side?
Turn wifi of and use data, turn phone off and on, close and restart game at least 40 times
Any Screenshots or videos of the issue that help us to understand it better?
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I have gotten this error the last 3 faction boss events. I have tried on data and wifi. I even tried using my neighbors wifi. I have cleared data and chace each time. I have uninstalled and reinstalled more times that I can count. I have made sure that the game is up to date. I have tried all different times of the day and over the weekend.
I'm using an android phone. The phone is updated.
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The latest from support. It still does work for me.
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Please don't post screenshots of support tickets. Can you provide additional information for the team to look at such as your specific device and the OS and version
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Here is the phone info
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Thanks for reporting this issue. Moving to investigation
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Merged all new issues experienced into this thread for the team to review
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I'm experiencing the same issues again this week. Basically every lobby is unavailable whenever I try to ready, even when the lobby is still there and people can chat.
I'm using web, but also tried mobile (Android).
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I've found this only happens with Global matchmaking (for me) as I am able to enter into matches against bosses with my faction team mates without a problem
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I’m also still experiencing this issue. 2nd faction Boss event in a row with lobby issue. It was previously working for me until the last 2. I have filed a ticket already and issue wasn’t resolved.
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I forwarded this to the team again and they are investigating.
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⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Whenever I try and ready in a group it says the group no longer exists and will not let me leave without being ready which I can't do
Where in the game did it happen?
Faction boss event
What are the steps to reproduce it?
Just try and load in to a group.
When or since when did it happen?
Since the rocker boss event started
How often do you experience this issue?
Every time I try and load in a group
What device are you playing on?
Phone
Which OS and game version?
What is your in-game name (case sensitive!) - (obviously also your Forum name)
Realirishbeast
What have you tried so far to fix it on your side?
Restarting the game and rejoining at different levels
Any Screenshots or videos of the issue that help us to understand it better?
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merged with existing thread
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Gem damage is reduced at least 90%. We aren't getting credit for destroying red gems and multiplying red gems to kill the shield.
Still lots of server/connection issues.
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