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Web Portal not loading after signing in.

DragonbornJE
DragonbornJE Member
edited December 2022 in WEB PORTAL ISSUES ONLY

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Web Portal not loading after signing in.

Where in the game did it happen?

when trying to load after signing in, i get this white error screen stating ( It looks like the webpage at https://play.wwechampions.com/ might be having issues, or it may have moved permanently to a new web address. )

What are the steps to reproduce it?

I signed in and tried loading it.

When or since when did it happen?

Since 8:40pm Est on 12/27/22

How often do you experience this issue?

first time encountering this specific issue

What device are you playing on?

PC

Which OS and game version?

Web Portal

What is your in-game name (case sensitive!) - (obviously also your Forum name)

DragonbornJE

What have you tried so far to fix it on your side?

Cleared cache and restarted computer

Any Screenshots or videos of the issue that help us to understand it better?

image.png


Comments

  • i have the same thing , i am in pc . not possible enter the game and all pictures in portal not appears. me name is lonewolf


  • BigWood3
    BigWood3 Member

    What exactly is not working?

    The game will not open in the portal. An error comes up stating the game in Google server may have moved.

    Also tried Firefox and it says your web server certificate has expired.


    Where in the game did it happen?

    Upon clicking the play game button

    What are the steps to reproduce it?

    Open web portal, click play game and play game again. Error comes up wehre game would be.

    When or since when did it happen?

    Started after 7pm CST on 12/27/22

    How often do you experience this issue?

    Everytime I try to login

    What device are you playing on?

    PC, tried it on Google, Edge, Firefox all come up with slighty different errors but basically the same.

    Which OS and game version?

    Window 11, 21H2, 22000.1335

    What is your in-game name (case sensitive!) - (obviously also your Forum name)

    Big Wood 3

    What have you tried so far to fix it on your side?

    Cleaned browsing data, logged out of Facebook, rebooted PC

    Error.png


    Any Screenshots or videos of the issue that help us to understand it better?

    Flag

    QuoteLike

    Comments

    BigWood3
    • BigWood3 ✭
    • 8:31PM
    • Options

    • This is the similar error when trying it Firefox. My computer clock is correct. Firefox reports most likely an issue with the website.
    Error2.jpg


  • BigWood3
    BigWood3 Member

    Also, the pic in the special offers will not load.

  • Well i gave it a couple of hours and tried it again and worked this time, but it's not to say it won't do it again.

  • DKMangler
    DKMangler Moderator Moderator

    Is anyone still having this issue? It should be resolved now. Thanks