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Game will not load due to expired certificate or missing website

BigWood3
BigWood3 Member ✭
edited December 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

The game will not open in the portal. An error comes up stating the game in Google server may have moved.

Also tried Firefox and it says your web server certificate has expired.


Where in the game did it happen?

Upon clicking the play game button

What are the steps to reproduce it?

Open web portal, click play game and play game again. Error comes up wehre game would be.

When or since when did it happen?

Started after 7pm CST on 12/27/22

How often do you experience this issue?

Everytime I try to login

What device are you playing on?

PC, tried it on Google, Edge, Firefox all come up with slighty different errors but basically the same.

Which OS and game version?

Window 11, 21H2, 22000.1335

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Big Wood 3

What have you tried so far to fix it on your side?

Cleaned browsing data, logged out of Facebook, rebooted PC

Error.png


Any Screenshots or videos of the issue that help us to understand it better?

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