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Resolved: Issue signing in to the Portal Using Facebook Login

KiddCraize
KiddCraize Member ✭✭
edited June 2021 in WEB PORTAL ISSUES ONLY

Earlier today I was signed out of wwechampions.com web portal. I tried signing back in but whenever I do I keep getting the "Oops! There was an error" banner on the page. Verified my Facebook account is in good standing and I can sign in to other apps/website that uses my Facebook login (including this site) but I can't sign in to the portal.


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Comments

  • Jugganautpop
    Jugganautpop Member
    edited November 2020

    Hello,


    I haven’t started my Beta run yet due to having a problem logging on in from the initial email and prompts. Is there a way to reset my Beta testing?

  • PezDiddy
    PezDiddy Member ✭✭

    im locked out too..keep getting a srver error message...frustrating

  • Same here. Facebook is denying access due to security issues on the beta’s side

  • This stinks.

  • I want my normal acount how do i get it, iwas at league14 now itshows league 1

  • Ricky177
    Ricky177 Member

    If I log in through Facebook will I loss everything from my iTunes account or can the two be linked

  • I got lost my acount now backto begining , how can i go back to my league 14

  • No me deja acceder a la cuenta beta no me a cambiado aun

    QQue se debe hacer?

  • paley13
    paley13 Dev Team Moderator

    You should contact customer support for these issues. They can help get your accounts back and then link them to the correct Facebook ID.

  • paley13
    paley13 Dev Team Moderator

    @AB2311 I believe the Beta is now over. Was this screenshot you trying to access the Beta build?

    You can access the live game here: https://www.wwechampionsgame.com/

    Before you login with Facebook on the Portal, make sure your mobile game is connected to the correct FB account.

    If you have issues with your account, please contact Support and they will fix everything asap.

  • paley13
    paley13 Dev Team Moderator

    @AB2311 are you still getting this error or has it started working for you? If you have any account issues, please let Customer Support know and they will fix things asap.

  • I have been issue with Facebook log in my profile is not show in web portal

  • paley13
    paley13 Dev Team Moderator

    @raj787824 do you have your Facebook account linked to the mobile game? Before logging in with FB on the Web Portal, you need to link your FB account to the mobile game first.

    If it still doesn't work, please contact CS and they will manually link your accounts.

  • Hola.. Mi cuenta dice estar bloqueada y no se el por que estoy de regreso después de dos años la vinculo a facebook y me encuentro eesto ayúdenme quiero jugar me encanta el juego.. Y ahora que tengo tiempo quiero jugar muchas horas

    Screenshot_20210215_201437_com.scopely.whiplash.jpg Screenshot_20210215_201429_com.scopely.whiplash.jpg

    No puedo ingresar me ayudan por favor

  • How do I contact customer support? I was league 11 now I've connected to Facebook it has gone right back to the start at league 1

  • It won’t let me login to my Facebook now on the portal to get the free stuff

  • Rex1964
    Rex1964 Member

    as of 06/03/21 I am having the same issue

  • anan4173
    anan4173 Member

    I am having the same issue

  • Kane478042
    Kane478042 Member

    I'm also having the same issue in web portal login.. pls resolve this issue as quick as possible..

  • I have same problem... I have only 1 facebook account... And cant claim, because not login with facebook.... This begin after new update

  • gazzboss79
    gazzboss79 Member

    Done the update, logged in my email but no million in coins. Waiting nearly 2 days for a response now.

  • Bigmike77
    Bigmike77 Member

    Cant log in to the portal now

  • Rome1986
    Rome1986 Member

    Same issue as well

  • Yes,

    I am having issues now with logging into the portal via my facebook account. I set up scopely ID on my mobile device but seems strange that you guys are getting ready for an update and some peoples accounts work and some do not now on the portal. We are missing valuable free upgrade tokens for SIKA and other items.


    Can this get resolved sooner than later?

  • I have also been having this issue. for the last 2 days. Can we get some kind of resolution on this?

  • SportyDiva
    SportyDiva Member ✭✭✭


    Web 🕸 portal is not login into Facebook.. Web Portal 🕸 not working keeps on saying error 🙄😒

  • LifterPup
    LifterPup Member
    Screenshot_20210604-105929_Chrome.jpg

    Can you fix this I have tried everything on my end. Cleared browser history, reset my password, tried a different device, try a different browser, and nothing works I'm about to lose out daily content

  • JustSomeOne
    JustSomeOne Member

    I have the same problem after the last web portal update yesterday i try to connect my Facebook account but there's error .. so i cant collect my daily reward unfortunately

    I'm already asked the support for help but no answer yet

    Screenshot_20210603-215734_Chrome.jpg


  • JustSomeOne
    JustSomeOne Member

    Me also

    Screenshot_20210603-215734_Chrome.jpg

    I sent for support help in the game, forum and in the store review but no answer or solve yet