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Hogan solo and global event rewards....
Comments
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looking like a big no on that one lol
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7pm.
Hogan event over.
Hogan vault over.
MLC over.
Still missing rewards...
I would like to receieve what I paid for. Thank you.
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Now that the events have all ended, can we get an update?
The missing rewards are now mostly useless. Solo points won’t count for any event or help get extra milestones. There’s no vault to use the vault coins.
Are the solo MLC points being replaced with points for the new MLC?
How about the vault coins? I’m sure a lot of players are missing a few vault pulls (assuming they wouldn’t have pulled Hogan from the bags lol) so how do you suggest appropriately compensating for those random pulls?
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Hello team, I am still missing the milestone rewards for the Welcome Back event. I need the medallion to max the contest. I have raised it via the in-game support chat as well.
IGN: player 88889888
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Why reward still not yet sent to my inbox after claimed?
IGN:Limlim78
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I will quote myself here again:
When we solved the issue on our side we will try to send everyone their missing rewards (everyone who was eligable)
Best,
Firpo
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Quote yourself all you want Firpo. I can quote my own posts too where it indicates I've PAID YOU OVER $200 AND NOT RECEIEVED MY ITEMS I PAID FOR.
All we are asking for is the items we rightfully attempted to claim and were never credited.
For me, it spans across both the hogan event and the welcome back event, which also has additional milestones attached to it.
There should be no "trying" to send people the items they are missing. That? IS false advertisement...
Me paying you $220 and not getting the items advertised to me, and being told "we will try to send those items out" is not an acceptable answer.
When people pay for goods or services, those goods and/or services need to be provided or rendered.
Not "ok you paid me. Now I'll TRY to get you the things you paid for".
That is false advertisement, and while I normally would not ever state these words because you typically have sneaky ways around it? This time its the standard textbook definition. And its unacceptable.
At this rate everyone who has been impacted by this NONSENSE should receive ADDITIONAL compensation for needing to have their $ played with and their account held back.
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Already got my 3m coins for spending $25 in the rock event. Still missing the hof hogan ones... and the welcome back milestones...
Crazy how the same exact event works days after the big deal hof hogan event which was busted but we still can't get the items we paid for DAYS ago...
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@2bob29 the team is looking into the compensation part and will make sure everyone gets theiir missing points/rewards.
Unfortunately, that is all we can do here now but we keep you updated once we have news for you and all other affected players.
Best,
Firpo
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It ain't that hard. Easiest way to shut me up is to credit my account the MISSING ITEMS I PAID MONEY FOR.
Thats all. And while it may not be "fair and equitable" to the rest of the affected players, that hasn't stopped the support team from doing exactly that in the past.
If you'd like for me to cease commenting on this thread, simply credit the items I PAID MONEY FOR to my account, and I'll shut up. Its pretty simple.
But until then, I look forward to posting on a regular, daily basis, because I spent over $200 and have nothing to show for it. And am now waiting for expired HoF Hulk Hogan bags with vault coins inside of them for a vault which already expired days ago. Not to mention another milestone from the hof hogan solo induction event, as well as the welcome back medallions preventing me from maxing the other solo event.
The longer it takes, the more I get irritated. The more I get irritated, the more I post. And the more I post, the more someone is going to need to keep dealing with me.
Just asking to be treated like all the rest of the players who got their items after PAYING for them. Didnt think that was too difficult of an ask.
I have plenty of other open forum threads on this site, but none of them have my "investment" because I didnt have $220 of my money stolen from me. this however? Does have my immediate attention.
Looking forward to either another response, or my items being credited (which would be shocking seeing the trend this has taken for days) within 24 hours. Otherwise, I'll see ya back on this thread tomorrow!!!
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Most parts of this game are time-sensitive. Why would you not prioritize rectifying the issue over the investigation?
You can investigate for weeks and months but you can still make good on what the rest of us missed out on right now. You don't need to know WHY it happened to make people whole here. I can totally appreciate why you want to know what went wrong but that should not take precedence over basic customer service.
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Did not receive milestone 10 for the welcome back event and also missed out on bonus solo milestones from buying in the portal last week. The support ticket is sent was replied back that there’s a lag but I still have been able to receive the daily items from the portal immediately so is there really a lag or is it a lack of wanting to fully investigate. Being lazy is not an appropriate answer.
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Please allow me to reintroduce myself , FloW.... GoDFloW
Can someone or something please tell me why support is confirming I did not get my Portal milestones for the bobby Lashley event , yet a support member "Fucknado" telling me there is nothing they can do after the previous support person said they confirmed it missing and for me to go out of my way to provide receipt's for the event , after going back and providing 11 ELEVEN receipts and spending more than the nobel 2Bob29 who is also still awaiting the rewards he has paid for...
TLDR
Support: We messed up, please provide receipts
GF : here are my 11 receipts of spending too much
Support(Fuckadillo) we see there was a mistake, however there is nothing we can do , we will try to do better next time
Closes ticket
WTF Mate?
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Tried to collect my free rewards that was supposed to be sent over from my forum but still haven't received any free rewards
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The fact these missing rewards have gone ANOTHER day without being credited is honestly holding my account back.
You realize that this is beyond unfair, and you ARE providing competitive advantages to everyone else in the playerbase who got their rightful items vs us who got screwed?
What happened to "NEVER providing a competitive advantage to one player over another."? Because at this rate, I'll be lucky to get these missing resources before the Talent Up is over. And God forbid I wanted to chase leaderboards? I can't now because I'm missing these items THAT I PAID FOR. And you're still wasting time on other things like "which character people want to use for a tour"
Prioritize your resources where they should be focused. ON THE PEOPLE WHO SPENT MONEY AND NEVER GOT THEIR ITEMS.
How is this such a difficult concept? Or is this just a con-job?
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few hours left before the come back event ends, maybe you can send us our missing milestones especially the medallions so we can max the event
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Another day.
No resolution.
Still waiting on my money back. Or my missing items.
At this rate if you want to play with my money like this I'll have no issue in playing with yours.
Thanks for keeping the player base pissed off while ANOTHER EVENT EXPIRES.
Kick ass support job you've all done here. I honestly didn't think I could be shocked at how incompetent you could be, but here I am. And boy do I stand corrected... I feel like it would be a disrespectful comment to the brick wall to compare the support team to a brick wall, so I'll just leave it at that.
Get the people their shit. It ain't that difficult.
Each and every day? Expect to see another post from an utterly seething and pissed right the **** off 2bob...
Look forward to my stuff INCLUDING THE MILESTONES I WOULD HAVE ALSO EARNED IF THIS SHIT WAS SENT OUT TIMELY in my inbox later today...
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Hey guys,
I'm really sorry that you are still waiting for your compensations.
As mentioned several times above, we want to send you your missed points/rewards but it is not as easy as some of you thought it would be. The current plan is to find a solution next week, so please bear with us until then. We will keep you updated if there is any news regarding this.
Meanwhile, I will close this thread for now and open it when we have news to share.
Thanks for your patience.
Best,
Firpo
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Same issue.
In game name: Coach22
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Any update now that its Monday?
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I've been trying to go through in game support, but have not been successful. I claimed all of the rewards for the Global HoF Induction Contest, but did not receive any of the rewards in game. When going through the in game support they sent me the rewards for the wrong contest.
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Hi @MahGainz
Please continue to work with our support team. They should be help with the rewards. Thanks!
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In-Gane support stating there is nothing they can do as the rewards have already been distributed, even though that is for the welcome back event and not the Hall of Fame Hulk Hogan induction event. This is really irritating knowing I spent money to get nothing for it.
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Surely somebody on the team can just go into his account and add the missing rewards? It would only take 2 minutes.
Fixing the issue for future events is fine, but he paid for items which he didn’t get. He shouldn’t have to beg for what he paid for
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Now I've been told by support that no further compensation is being sent. How can that be justified?
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Still awaiting resolution on this along with others who paid for items that were never recieved.
Side note: This is honestly disgusting business practice to not resolve this as a main priority composted to updating tag links...
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Compared to*
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I also claimed my rewards for hof Hogan global event but they never showed in my ingame inbox(all 10 milestones).
I contacted support in game several times. Initially they said they are looking into it and will resolve the issue by providing the rewards. But today they said I already claimed them and they cannot do anything. Which never got added to my inbox/inventory.
This is just pathetic way to handle this issue.
Scopely loves to create new issues instead of resolving the existing ones.
Hope the missing rewards will be added back soon.
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I am in the same boat as you guys - I am yet to receive any of my rewards for both the solo and global Hulk Hogan HoF events. I even made a list of them to ensure I remember what I was supposed to get. Ten days after the event has ended, we still can't get the rewards? That is very poor. And yes, I did raise a ticket the very moment I realised that none of the claimed rewards showed up in my game inbox, even though the daily claims have always done so. Also, some of those rewards (event points, medallions) are worthless now as the events that they were to be used in have long since ended!
When can we realistically expect to receive our rewards?
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