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issue with starting with facebook

Evan
Evan Member ✭
in WEB PORTAL ISSUES ONLY

trying to play the game and logging through using my linked facebook account but keeps coming up with error . Strange as it was working ok a few days ago . Any suggestions ?


many thanks


Evan

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Comments

  • DKMangler
    DKMangler Moderator Moderator

    Hello@Evan make sure you are using Chrome or Firefox browser. Ensure your FB is linked to the game on your mobile device and then clear your browser cache and try logging into the portal with the FB account linked to your game

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  • Evan
    Evan Member ✭

    all that is done ..problem still exists


    thank you for taking the time to reply


    regards evan

  • paley13
    paley13 Dev Team Moderator

    @Evan Can you try logging in again? There were a number of issues today that affected login on all devices, Web included.

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  • nuggien
    nuggien Dev Team Moderator

    hey @Evan can you please give us your in game username?

  • Hungover
    Hungover Dev Team Moderator

    @Evan Hi, could you also let us know if you are seeing the problem on Web only or also mobiles? It'd be helpful if we can get the in-game username (case sensitive) and your exact steps to lead to this issue. Thanks!

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  • John79
    John79 Member ✭

    How do I change fb pages on this portal

  • paley13
    paley13 Dev Team Moderator

    @John79 to change FB accounts, you need to make sure you go to Facebook.com and make sure your correct account is logged in there. If you are logged in correct there, the Portal will recognize that FB account.

    forum_signature_paley13.png
  • BigCountry54
    BigCountry54 Member ✭

    I logged into the wrong FB account on wwechampions. Now Everytime I try to claim rewards it send them to the wrong FB account. Even when I log out of FB on the WWE page, it automatically logs into the wrong account when I try to log into FB on the website. I can't find anywhere in wwechampions where it will allow me to enter the correct FB page.

  • paley13
    paley13 Dev Team Moderator

    @BigCountry54 you need to go to FB and logout of your Facebook and then login to the correct one. You may need to also try this on incognito mode on Chrome or clear your cache.

    forum_signature_paley13.png

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