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Can't play showdown. Crashes every other game
⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Showdown tournament. Every other match I go to it just says loading forever
Where in the game did it happen?
Showdown
What are the steps to reproduce it?
Go to showdown start match a fee times. Garenteed ti happen
When or since when did it happen?
This week
How often do you experience this issue?
Every other match
What device are you playing on?
Galaxy note 10+
Which OS and game version?
Android 12. Latest game
What is your in-game name (case sensitive!) - (obviously also your Forum name)
johnjj22
What have you tried so far to fix it on your side?
Restart phone. Cleared cache. Use wifi. Use mobile data. Nothing.
Any Screenshots or videos of the issue that help us to understand it better?
Comments
-
Have you tried switching one or both characters you're trying to use in showdown? The last time I heard of this issue it was an asset bundle issue tied to a specific character. Clearing data in addition to cache fixed it or using anybody other than that character.
0 -
I will try a whole fresh install if you think that will help. I will report back later. Thank you for the assistance
-1 -
Hello. This issue is still persisting.
Clearing cache. A fresh install. Still happens.
I also don't see how it can be specific characters. I fact a team twice in a row. It works once then crashes the 2nd time.
Thanks for the help with this
-1 -
Just happened three times in a row. This is absurd
-1 -
have you tried on the portal to see if it's something with your device or your account ?
0 -
I will give that a shot when I can and report back. Thank you!
0 -
Crashed 8 times in a row just now. I'm the fool for playing this game.
I understand your position and I dont mean to disrespect in my rantings. But this is nuts.
It doest matter if it's a bug with my account or what. It's a bug which is now my fault and should be fixed one way or another.
I really should just quit the game. Just constant stuff that doesn't work.
I don't own a personal laptop to play this on to test. I have one for work and anything with wwe is blocked. Idk how else to play it.
I appreciate the help with this, but I really really wished it would just work.
-1 -
The reason I wanted you to try with the portal is because you seem to be the only one with that issue, it is definitely not something that is general to the playerbase so is likely something specifically on your device, that's what testing on the portal would confirm.
0 -
I understand. Let me try to find a way to get play it on the portal and report back.
Hypothetically if it's my device, what is the next steps to resolve it?
I apologize if I came off as rude earlier. Just kind of got irritated with the game, nothing personal.
-1 -
I'm no tech support but usually when the device is in problem if clearing cache, data and reinstalling didn't work the next thing left is usually a factory reset of the phone itself
0
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