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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Medal levels not being displayed
Why cant i see my medal levels? Its been reported couple times to support but nothing has solved yet..
Comments
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Like this one..no levels are displayed
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THanks. We will pass this along to the team for review
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Hey @amerith,
Could you please provide more info on your issue, following our Reporting Guide:
Best,
Firpo
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Thnx, how will i know when its fixed? Will i get an in game message?
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Well first you should follow our reporting guide for additional info we need to look into your case. :)
We will keep you updated afterward.
Best,
Firpo
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Hi firpo..i havent received an answer yet.
Im using an android s8.
Version 0.493.21033020.
User name amerith.
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Hi Firpo,
I dont understand i told you what is the problem also placed screenshots nd my in game name...what else do i have to do now?
Just ask me whats the missing thing so i can answer on that..
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Please fill out the reporting guide so we get the info we need to help you out. If possible, please add screenshots.
Best,
Firpo
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- What exactly is not working? Medal levels not showing for me.
- Where in the game did it happen?the place where i see them
- What are the steps to reproduce it? Dont know
- When or since when did it happen? Never saw them before, contacted support since november 2020 didnt got any answer except the team is looking into it.
- How often do you experience this issue? Still
- What device are you playing on?samnsung s8
- Which OS and game version?Version 0.493.21033020.
- What is your in-game name (case sensitive!) - (obviously also your Forum name) amerith
- What have you tried so far to fix it on your side? Deleted the game, reinstalled nd contacted support nd now forum.
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Hi,
I havent heard of you guys about my stated issue.
Could yall please take a look into it.
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Anyone here??
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I see you tried deleting the game but have you tried clearing the cache after the reinstall, sometimes some file remains, also do you have the same problem on other devices or even the portal ?
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Hi ramsay,
I did clear the cache multipletimes becore nd after reinstalling.
I didnt know i could play the game on the portal but gotta figure that one out then. As i said before, it never showed for me nd im playing this game almost sonce the beginning.
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Still no answer after more than a year..
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