Game freezing for new accounts.

⚠BEFORE POSTING YOUR ISSUE:

1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)

What exactly is not working?

the game, freezes for new installs for new accounts

Where in the game did it happen?

when it says about league it wont let. me. do anything

What are the steps to reproduce it?

go through tutorial

When or since when did it happen?

dont know happens everytime i log in

How often do you experience this issue?

everytime, im trying to get my old account back

What device are you playing on?

oppo reno 2

Which OS and game version?

What is your in-game name (case sensitive!) - (obviously also your Forum name)

What have you tried so far to fix it on your side?

delete and reinstall

Any Screenshots or videos of the issue that help us to understand it better?