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Missing HOF Bret shards
Comments
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And then you give us 50 shards....really? Maybe if you do the math you will see thats 325 shards short of what you advertised and then tried to hide...un-be-(naughty word)-believable
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thanks for passing on the info. Please pass back that getting people to pay for what should have been given away free (by completing tasks in a rewarding manner which people could do) is the total opposite of doing the right thing.
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this is not acceptable. You would have held people accountable if they took advantage of a glitch such as farmaggeddon and rolled back their accounts. It’s time to man up and bite the bullet. You need to hold yourself accountable and make the community feel like they were either
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**edited by dkmangler**
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Giving us 50 shards and trying to sell the rest after you all screwed up is next-level grift. Well done
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I was told by someone Firpo didn’t want to give everyone Bret hart. So they gave out 50 only. It must have been his decision and not the team.
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They also admit it was his error.
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Giving us only 50 shards and try to sale the rest to the community…really….it s pretty insulting !!!
don t you think ?!?
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I am very disappointed with the change from scopely on this. We know mistakes happen, but it affected how everyone played over the weekend and now you should deliver the 375 shards as per the initial provision. You should send these out to all as a gesture of good will and loyalty to the game.
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I think u guys are really wrong for lying to everyone as well as myself
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now I have 940 shards, there are few left to recruit, you guys disappointed me again, I went to open the chest today and they sent me 200 shards from Aj Tec, a little more than 70 from Mick James and of course more useless shards, and it's obvious that you just want to win, look below my shards, the suggestion to buy 227 reais, to earn that in Brazil is many days of work, you just really want to win and earn more money!!
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Looking forward to receiving 325 more shards. Think answer of spending 100 to make up for it is not a good solution.
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Now this was bullying... lmao
When you tried to claim it threw an error.
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The fact that 5 years later you're "still going live" and fixing on the fly is the issue.
Just say "we messed up" own it, thats really not that hard, "we're sorry".
Going in after it blows up and putting a Asterix as a CYA aka "subject to change" come on. "The guy was OOO" really? Honestly?
Due diligence, ethics, quality control. #raiseyourgame
Mr. Stagger Lee, answer me this, during your YE review which involves a salary increase and bonus payout, in YOUR employment contract it says salary of x and bonus of y%, now your manager just puts a * beside that and says to you "subject to change".
And this is actually being defended?
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Hello everyone sorry for the delay,
We understand there isn't going to be a solution that makes everyone happy.
For the inconvenience 50 shards are currently offered free in game along with some great deals. Had you done everything available in the contest other than the Warscore competition you should be 100 Shards short after claiming the FREE 50 shards. 100 Shards in exchange for the Warscore Grind for the price of a silver loot pack seems extremely reasonable.
While again we understand there isn't going to be a solution that makes everyone happy.
We will be sure to take further steps to ensure this error does not happen in the future.
Thank you all for your feedback.
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Well... how to solve a slap in the face? Probably there isn't solving, but I'm sure as hell that giving another one isn't the answer.
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Asking from a wale point of view here...
What's your solution for people who spent 5 times the amount they actually had to because they didn't know those shard offers would be put up AFTER event is over? Just out of curiousity
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We understand there isn't going to be a solution that makes everyone happy.
If you completed all aspects of the contest you were required to spend nothing.
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alright. if i don't have the time for some reason better not bother at all.
thank you for clarification
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Hello jd,
Whilst the 50 free shards given is a step on the way to appeasing your player base, that's all it is, a step. Having commented on this before and having read through the multiple threads on here it seems there is a solution to appease your player base.
The solution simply put is to give us the remaining 325 shards that should have been available through the event. As has been stated multiple times subject to change can mean a change in the amount of shards, not the complete removal of them followed up by an insulting re-wording of the blog after the fueds are finished. Showing good customer service here and being prepared to take full responsibility for the mistake will appease the player base.
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the house always wins. Plenty of suggestions, concerns, comments and complaints but will say one final thing. The right thing to do all along was to simply say sorry in the in-game message base for everyone to see explain the mess and promise to make sure it wouldn’t happen again. Shards aside You failed at the simple thing.
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Hey guys,
Thank you so much for providing your input on the Bret Hart "Hall of Fame" Tours. We do agree that this should have been communicated in a more clear way.
The way it happened wasn't optimal. The Shards shown in the Blog post weren't meant to be Shards on top of the bags, these were the number of shards you can get WITH all those grab bags in the tour. Bret Hart "Hall of Fame" is a really good Superstar and we wanted you to grind for his 1200 Shards throughout the Contest, which included the Warscore Competition.
This led to a huge misunderstanding and we want to apologize for the inconveniences this has caused you.
The solution we went for should be fair for every affected player. Free Shards for everyone and really fair and low-priced offers for missing shards.
Best,
Firpo
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Pro tip...when you screw up, it's always a bad look to try to sell a workaround after the fact.
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Thanks for the post @Firpo
I think we can all agree that better communication is the result that needs to come from this. Everyone can accept a mistake, but waiting 4 days for a resolution is really poor and shouldn’t happen again. Resolutions shouldn’t come after an event has already ended.
Whether or not people are happy with the resolution, some players still ended up short of the recruit point, while others spent and wasted their time, money, or resources to end up with more than 1,250 shards. Many players also spent much more than they would have needed to for a recruit. This happened because of a lack of communication after the initial mistake.
If scopely doesn’t have the resources to review their posts carefully, there are plenty of players who contribute a lot to the community who would help to check these posts and the numbers every week.
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10000000% agree, be better scoply
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**On the last sentence in your comments** - Well here's the thing, how many of us would have stopped and communicated with Scopely to verify the numbers were correct? I'm thinking not many if none at all. We wouldn't have to check based on past blogs where shards and bags were offered for an event character. If none of the content creators (not blaming them) thought it was unusual I doubt the rest of us would too.
A thousand gamers could have proofread the blog and signed off on it being good because they all would have thought the same thing, bags and shards in the tour. The fact Scopely decided (intentionally or unintentionally) to bait & switch and then put a monetary value on their "fair resolution" to this situation rather than hold themselves accountable for their own mistakes (if this really was a mistake) is the problem more than anything else.
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I get where you're coming from, but I literally called out the mistake to a CC and a mod when the blog came out. They couldn't get an answer from Scopely.
Was it really likely that they'd give out 1545 shards of a 1,200 recruit, completely free? It was unusual enough to be checked at least, that's for sure.
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