⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
not getting credit for 2 upgrades
⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
talent up
Where in the game did it happen?
talent up contest
What are the steps to reproduce it?
When or since when did it happen?
aug 23rd
How often do you experience this issue?
this time
What device are you playing on?
android
Which OS and game version?
What is your in-game name (case sensitive!) - (obviously also your Forum name)
shaggymarc
What have you tried so far to fix it on your side?
Any Screenshots or videos of the issue that help us to understand it better?
i did not get credit for upgrading 2 5ss only 4sg to 5sb
Comments
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try restarting your game if it shows, otherwise I would advise to contact support for that kind of issue
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already did on both. still waiting for them to get back to me on another issue from Saturday. @Ramsay
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does scopely even have tech support anymore. been waiting 4 and half days for someone to get back to me. about a contest that already ended. and there bugs costed me 2 5ss upgrades in talent up. feeling like my my stuff falls on deaf ears around here.
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Unfortunately it does, it sucks 3.5 billion I will repeat that 3.5billion dollar company, no phone number and no live chat. Like how that's even possible I'm actually not sure
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Hello shaggy, response time varies due to the amount of open tickets. With the latest update coming out just last week it takes time for them to get through everything. I apologize for the delayed response.
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great, should hear from then soon probably by now
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@Ramsay alls i have heard is be with you soon. that was 2 days ago. plus never answered my ? on another problem i had last weekend.
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@DKMangler this is inexcusable it has been 2 days since i have heard we will be with you soon. plus i have never had anything explained about my ? from last weekend.
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Hello again Shaggy, I don't see another question in this thread. Unfortunately the support team gets backed up at times so you will need to wait for their response.
0
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