⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Portal Purchase Issue

⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Claimed my purchase from the web portal on the game, but my cash total has not increased.
Where in the game did it happen?
Rewards Locker
What are the steps to reproduce it?
N/A
When or since when did it happen?
First time it's happened
How often do you experience this issue?
First time it has happened
What device are you playing on?
Android phone
Which OS and Version
WWE Champions most recent update
What is your in-game name (case sensitive!) - (obviously also your Forum name)
docholliday1064
What have you tried so far to fix it on your side?
Restarted app multiple times
Any Screenshots or videos of the issue that help us to understand it better?
Comments
-
Hello Doc. Thanks for reporting this issue. You will need to open a ticket with support for item reimbursement. Thanks
0 -
Thanks DKMANGLER. I've never had to submit for one of these before. Where do I submit the ticket?
0 -
When you have the game open there is a Gear icon in the top right. Select that and a menu pops up in the middle of your screen. Select the "help" option and go through the prompts there. Thanks
1
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