⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Showdown Contest did not give points for Coins, or task completion

freezerburn
freezerburn Member ✭✭

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Did not recieve points for showdown coin acquisition. Did not receive pointa for using bonus superstars.


Where in the game did it happen?

Milestone contest

What are the steps to reproduce it?

Did events, received no credit

When or since when did it happen?

Today.

How often do you experience this issue?

Yoday

What device are you playing on?

Samsung A50

Which OS and game version?

Android most current, most current game version

What is your in-game name (case sensitive!) - (obviously also your Forum name)

freezerburn

What have you tried so far to fix it on your side?

Restarted game 5 times.


Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • freezerburn
    freezerburn Member ✭✭
    edited July 2021

    Showdown coin acquisition netted no points either.


    I'm shy 1,190,000 towards the solo contest.


    I opened an in game ticket with support, however because this contest is timed and I've completed the majority of side tasks with no reward I'm a little bit worried this will not be fixed before the end of the event.


    Thank you in advance for your assistance.

  • freezerburn
    freezerburn Member ✭✭

    Is 15 hours normal for support request assistance? I still haven't heard anything in game.

    Also no one has responded in forums.


    Feeling pretty small right now, and the contest is almost over. Really feeling like I'm going to get the short end of the stick.

  • DKMangler
    DKMangler Moderator Moderator
    edited August 2021

    Hello @freezerburn individual cases are handled by support. They need to work with you on this as we are unable to assist with missing items. Thanks