⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Game is not loading

⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Game is not loading past the loading page having term an privacy policy
Where in the game did it happen?
Loading page
What are the steps to reproduce it?
Just open the game and it’s there
When or since when did it happen?
Since last 3-4 hours
How often do you experience this issue?
fir time
What device are you playing on?
iPhone 7 Plus
Which OS and game version?
Latest one
What is your in-game name (case sensitive!) - (obviously also your Forum name)
DevilSG
What have you tried so far to fix it on your side?
Restart force now reboot
Any Screenshots or videos of the issue that help us to understand it better?
Comments
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I have an iPhone 8 Plus IOS ver. 14.6 Name is AlabamaMan9. Game will not go past the loading screen. This has been happening for about 12 hours now, I’ve even waited for 30 minutes once and nothing, it sits at the loading screen. I’ve tried all the small things restated my phone and reloaded the game still the same.
1 -
Having the same issue with iPhone X. Game won’t go past loading screen for past 12 hours.
1 -
Is this still an issue or related the problem identified yesterday? Thanks.
0 -
Any updates on this? Haven’t been able to access the game for 2 days now.
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Hi @2BALL
That issue was resolved. If you are still unable to access the game, please provide additional details. Thank you.
0 -
I have an iPhone 8 Plus IOS ver. 14.6 Name is AlabamaMan9. Game will not go pass the loading screen. This has been happening for over 2 days now, it sits at the loading screen. I’ve tried all the small things restated my phone and reloaded the game still the same. I’ve read where that the issue is resolved but not my end, still the same.
0
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