⚠ BEFORE POSTING YOUR ISSUE:

1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Lost Account

Options

• Mute

Jptmetal Member ✭

April 2021 edited April 2021 in WEB PORTAL ISSUES ONLY

Hello. My son lost his account. It reseted to zero. His mail is [email removed by Firpo] and his user name JATMETAL. Now it has a new account logged to that facebook. Please help. Thanks.

Tagged:

• Community Manager

0

Comments

• 

  Firpo Administrator, Community Manager Community Manager › Scopely

  April 2021

  Hey there,

  
  

  Please have a look at our "Known Issue" Thread. That ChampionXXXX problem is described there.

  
  

  https://community.wwechampions.com/discussion/2323/faq-known-issues

  
  

  Best,

  Firpo

  

  0
• 

  Jptmetal Member ✭

  April 2021

  https://community.wwechampions.com/discussion/comment/35429#Comment_35429

  Dear Firpo:

  I have already played the tutorial from scratch and when i click on start session with facebook, it shows me two accounts and none of them is my son's account. What should I do?

  0