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Old account lost
On Monday morning around 6am, I connected to the game and everything was working fine. Around 9am, tried getting in the game and it had reset. I contacted Envi and was told to post in the forum and that Retro:IC Gaming advise me to post here asking for help as it's quicker. My original username is Mike872826. The new one is Mikelostaccount. I have already opened up a ticket in-game.
Comments
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DId this happen through the portal?
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No it happened through the app on my device.
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No it happened through the app on my device.
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Any updates?
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Since you already have a ticket opened please continue to work with them. If they're unable to resolve let us know. Thanks
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Hey @Mike872826 / @Mikelostaccount,
Your account should be fixed now. Please try to login with FB again.
Best.
Firpo
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My account username is Cervantes 1978 . I lost my account because the internet was very slow and I lost all my progress of 4 years in the game . Can someone help me with this problem please.
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