⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Old account lost

On Monday morning around 6am, I connected to the game and everything was working fine. Around 9am, tried getting in the game and it had reset. I contacted Envi and was told to post in the forum and that Retro:IC Gaming advise me to post here asking for help as it's quicker. My original username is Mike872826. The new one is Mikelostaccount. I have already opened up a ticket in-game.
Comments
-
DId this happen through the portal?
0 -
No it happened through the app on my device.
0 -
No it happened through the app on my device.
0 -
Any updates?
0 -
Since you already have a ticket opened please continue to work with them. If they're unable to resolve let us know. Thanks
0 -
Hey @Mike872826 / @Mikelostaccount,
Your account should be fixed now. Please try to login with FB again.
Best.
Firpo
0 -
My account username is Cervantes 1978 . I lost my account because the internet was very slow and I lost all my progress of 4 years in the game . Can someone help me with this problem please.
0
Categories
- All Categories
- 160 General News & Information
- 157 ANNOUNCEMENTS
- 3 FORUM GUIDELINES
- 8.1K WWE Champions
- 4.4K DISCUSSIONS
- 1.1K STRATEGIES, TIPS & TRICKS
- 2.6K TECHNICAL SUPPORT
- 440 WWE Champions Community
- 367 FACTION SEARCH AND RECRUITMENT