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New Phone FB login

I bought myself a new phone and the game starts from the beginning where you have the tutorial. Now when I finally get to the menu screen to enter my Facebook acct, I get to the restore screen as shown. I press OK and then the game restarts but then comes up to this screen and thats as far as I can get. I click on login and then restarts and then just recycles back to this screen again
I press OK and then the game restarts but then comes up to this screen and thats as far as I can get. I click on login and then restarts and then just recycles back to this screen again
I am using an android OS 10 phone. I have tried clearing cache, clearing data and then both but no help. Clearing data just takes me to the fake name I put in to start the tutorial and then it all starts over again when I try FB login.
I can use an emulator successfully using Android 5 and I can also use your portal successfully. I can also try the same emulator IN Android 7 but it does the same thing as the phone. I'm wondering if its an OS problem. I have not tried logging out of the emulator so I don't lose what I have already.
I also tried numerous times to uninstall and reinstall the game with no success.
Have you got some ideas so I can use the phone as well?
Comments
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Hey @Ghost_Zombie_007,
Just to confirm again, You can log in with Fb on the Community Portal and play with your main account, is that correct?
Best,
Firpo
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that is correct
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Hi guys. I am wondering if you have come up with an answer for me. Is it being worked on. There seem to be a lot of these startup errors from other users. How about some info.
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Hello ghost zombie. No updates yet. It will take some time to recreate the issue on our end and provide a resolution. Thanks
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Well it seems I have figured the issue out by accident. It seems I have a 2nd facebook account that I haven't used in awhile is working on the phone, yet on the portal my original facebook account works. So I have 2 facebook accounts using the same user account on wwe champions. I found this out strictly by accident but now it looks like i need to remove the one I hardly ever use. But that is the one that works on the phone.
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I'm Game support should be able to assist you in linking the correct FB account to your game. Thanks
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