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[Moved] Is anyone else having issues getting into the game?

TheAlmightyN Member ✭

November 2020 edited November 2020 in BUG REPORTS

I keep getting the unable to connect error. I’ve rebooted my phone, and I know it’s not my Internet connection as the message suggests may be the case. Still no dice. :\

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  Eli Moderator Moderator

  November 2020

  theres been some report for people that play the game on multiple devices and updated some and try to run it on a device not updated

  
  

  also moved this to tech support instead of general

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  TheAlmightyN Member ✭

  November 2020

  I don’t play the game on multiple devices so it’s not just limited to that scenario. In any case, I haven’t experienced the issue again so far.

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  Rj930 Member ✭

  November 2020 edited November 2020

  When I try to log in, it gets stuck on the loading screen. I tried restarting my phone, cleared cache, reset my internet connection, etc. Plz fix, I don't want to miss any of my daily rewards, especially this month.

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  DKMangler Moderator Moderator

  November 2020

  @TheAlmightyN @Rj930 please review the how-to discussion in the technical support category and provide additional details so we may best assist you with this issue. Thanks Champs

  

  
  

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