⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Can't get into the game

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?


Whet says unlinked progress will be lost but when I hit ok it reload and the same thing pops upre in the game did it happen?


Whatome screen are the steps to reproduce it?


When ust reloads the same message or since when did it happen?


How ofhis morning 10 amten do you experience this issue?


What deust this time vice are you playing on?


Which OSndroid and game version?


What is yot sure our in-game name (case sensitive!) - (obviously also your Forum name)


What have ot sureyou tried so far to fix it on your side?


Any Screensress accept cancel and xhots or videos of the issue that help us to understand it better?

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