⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Please add a short but precise title that explains your issue

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not workin

My ingame name is Andy1972


Where in the game did it happen?

It won't let me collect my daily reward bag tried several times and reboot my phone

What are the steps to reproduce it?


When or since when did it happen?

Today

How often do you experience this issue?

1st time

What device are you playing on?

Android

Which OS and game version?

Phone

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Andy1972

What have you tried so far to fix it on your side?


Any Screenshots or videos of the issue that help us to understand it better?