⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Login process was cancelled when logging into website

Teflonbill
Teflonbill Member ✭
edited October 2023 in WEB PORTAL ISSUES ONLY

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Receiving "Login process was cancelled" message

Where in the game did it happen?

Web Portal

What are the steps to reproduce it?

Just trying to login. Happens every time

When or since when did it happen?

10/18/2023

How often do you experience this issue?

Every time

What device are you playing on?


Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)


What have you tried so far to fix it on your side?

Cleared browsing history and cache.

Any Screenshots or videos of the issue that help us to understand it better?

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