⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Please add a short but precise title that explains your issue

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

When I am in a match the Wi-Fi sign comes up and then the screen freezes. I am unable to continue and have to force quit.

Where in the game did it happen?

In the middle of the match.

What are the steps to reproduce it?

When I am towards the middle of the match it happens.

When or since when did it happen?

Today, when I was in the bAd bites Hardcmatch with Rhea. It happened multiple times and I am unable to complete the match

How often do you experience this issue? 3 times


What device are you playing on?iphone


Which OS and game version?

16.6.1

23090650.0.625

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Ginganinja21

What have you tried so far to fix it on your side?

resetting game and restarting the game


Any Screenshots or videos of the issue that help us to understand it better?

IMG_0655.png


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