⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Unable to log in to portal

redlunatic
redlunatic Member ✭✭
edited July 2023 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Login to portal - Facebook or Scopely


Where in the game did it happen?

Portal

What are the steps to reproduce it?

Any login

When or since when did it happen?

Today

How often do you experience this issue?

Everytime

What device are you playing on?

Tablet, Phone - doesn't matter, same result

Which OS and game version?

Android. Latest from playstore.

What is your in-game name (case sensitive!) - (obviously also your Forum name)

redlunatic

What have you tried so far to fix it on your side?

Tried multiple browsers and devices

Any Screenshots or videos of the issue that help us to understand it better?

This was posted by you all as a known issue on twitter.

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