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Unable to use key loot

TheN4SIR
TheN4SIR Member
edited December 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working? Winter wonderland key loot


Where in the game did it happen? Loot


What are the steps to reproduce it? N/A


When or since when did it happen? Since the beginning of the winter wonderland event


How often do you experience this issue? Everyday


What device are you playing on? IPhone


Which OS and game version? iOS


What is your in-game name (case sensitive!) - (obviously also your Forum name) TheN4SIR


What have you tried so far to fix it on your side? Deleting the game and redownloading


Any Screenshots or videos of the issue that help us to understand it better? No. There is nothing to take a picture of!

Comments

  • Eli
    Eli Moderator Moderator

    What league were you when the MLC started on Nov 29th, usually if you can't see the briefcase loot it's cause you were too low league at the start

  • ronin47
    ronin47 Member

    Kay lot i dont have in bottino