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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
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Stude
Stude Member ✭✭✭
edited November 2022 in WEB PORTAL ISSUES ONLY

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?


Where in the game did it happen?


What are the steps to reproduce it?


When or since when did it happen?


How often do you experience this issue?


What device are you playing on?


Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)


What have you tried so far to fix it on your side?


Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • Stude
    Stude Member ✭✭✭

    Ok why every event is there some reason that something doesn’t work. I cannot get any of my portal rewards from the spend event and the purchases I made. I am owed a lot and just keep getting an error on the game. Why should we continue to spend when it doesn’t work? I have contacted customer service and nothing. I know it’s the weekend but when people are spending hundreds of dollars you should be able to fix this issue. I would like to know how this will be fixed and how myself and many others can get our spend rewards from the event and all the pulls and coins and tP we are owed. I have screen shots of everything and I know others do too.

  • DKMangler
    DKMangler Moderator Moderator

    Hello Stude. This issue should now be resolved. You can collect your leaderboard rewards and use them

This discussion has been closed.