⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Game won’t load

kemaje98
kemaje98 Member ✭
edited November 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Everything

Where in the game did it happen?

Everytime I open it

What are the steps to reproduce it?

Opening the game

When or since when did it happen?

For weeks now

How often do you experience this issue?

All the time

What device are you playing on?

Samsung Galaxy S22+

Which OS and game version?

Android, 0.583

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Kendra Marie, kemaje98

What have you tried so far to fix it on your side?

Deleting cache. Restarting the app. Looking for app update on play store

Any Screenshots or videos of the issue that help us to understand it better?

20221120_142937.gif


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