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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
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Game Freezing

shrekster
shrekster Member
edited July 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

After playing one board have to reset game because it doesn't go past game screen

Where in the game did it happen? After the last mix up with new month


What are the steps to reproduce it?

Play board and does it again

When or since when did it happen?begining on monday


How often do you experience this issue? Every time


What device are you playing on?

Android

Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)

Shreksters

What have you tried so far to fix it on your side?

Clear memory,clear cache uninstall and reinstall

Any Screenshots or videos of the issue that help us to understand it better?

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