⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Please add a short but precise title that explains your issue

Options

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

I had did cash pulls for the “embrace the vision loot” and I pulled embrace the vision seth rollins but I didn’t receive the gears that were supposed to come with him.

Where in the game did it happen?

The “embrace the vision loot”

What are the steps to reproduce it?

I have no idea

When or since when did it happen?

It happened march 29th around 5:22pm

How often do you experience this issue?

This is the fist time it’s happened from the loot pulls

What device are you playing on?

iphone xr

Which OS and game version?

0.550

What is your in-game name (case sensitive!) - (obviously also your Forum name)

trippe redd

What have you tried so far to fix it on your side?

I’ve tried to contact support many times, and sending tickets but haven’t heard anything back.

6218EC78-1BB1-42FC-BA27-9429BB483346.jpeg


3FB10071-CB5C-4266-BE90-EA39DCF0F9C6.png


Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • I just want the gears that came with the superstar because it’s not right that I didn’t get his gears