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Missing items from portal from inbox

N2DEEP
N2DEEP Member ✭
in WEB PORTAL ISSUES ONLY

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working? Recently made several purchases from portal got them in my inbox and claim the but they never came to my inventory.


Where in the game did it happen? Inbox


What are the steps to reproduce it? Repurchase


When or since when did it happen?


How often do you experience this issue?


What device are you playing on? Moto g stylus 5g


Which OS and game version? Android


What is your in-game name (case sensitive!) - (obviously also your Forum name) N2DEEP


What have you tried so far to fix it on your side? Restart several times

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Any Screenshots or videos of the issue that help us to understand it better?

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