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portal crash effecting milestones claimed

breazyblizzy11
breazyblizzy11 Member ✭
edited August 2021 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

The portal crashed and i couldn’t claim my event milestones me and the faction earned plus not being able to long into the game from the portal so i could’ve claim my seth rollins shards because of the portal crashing

Where in the game did it happen?

the portal and in game

What are the steps to reproduce it?


When or since when did it happen?

it happened august 23rd

How often do you experience this issue?

This is my 3rd time

What device are you playing on?

iphone 6s plus

Which OS and game version?

ios:12.5.4 game:0.521

What is your in-game name (case sensitive!) - (obviously also your Forum name)

ign:trippe redd

What have you tried so far to fix it on your side?

nothing but contact support these past days about the issue and it hasn’t been fixed yet

DD28AE32-0BF6-4E85-8970-E4CBD0F0B6E0.jpeg

i’m still waiting for the problem to be fixed it’s already been 2 days and i haven’t gotten any of the rewards yet

Any Screenshots or videos of the issue that help us to understand it better?

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