⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Missing rewards

breazyblizzy11
breazyblizzy11 Member
edited August 2021 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

i onto get the rewards from the events and the rewards from the portal and every time i contact support nothing happens unless i keep complaining and sending in tickets

Where in the game did it happen?

the portal and in game

What are the steps to reproduce it?

i just want the rewards that’s all

When or since when did it happen?

august 23rd the same day i sent in a ticket explaining my issue

How often do you experience this issue?

This is the 3rd time

What device are you playing on?

iphone 6s is

Which OS and game version?

ios:12.5.4 game:0.521

What is your in-game name (case sensitive!) - (obviously also your Forum name)

ign:trippe redd

What have you tried so far to fix it on your side?

contacted support for the past 3 days and nothing was fixed

Any Screenshots or videos of the issue that help us to understand it better? didn’t receive the seth rollins shards because the portal crashed and i had already sent the other picture to contact support

15DC73F4-9C4F-442E-A822-381D5482A434.png


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