⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Career Mode is glitched, cant play it
⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
The Whole "career" mode does not work for me on Android phone or PC. once I click on career, it stays frozen and cant continue to play any daily challenges.
Where in the game did it happen?
Career Section
What are the steps to reproduce it?
I have uninstalled and reinstalled on android phone , same issues
When or since when did it happen?
Tuesday August 3rd 2021
How often do you experience this issue?
Everyday since August 3rd so its been 3 days in a row so far
What device are you playing on?
Samsung Note 9 and Windows 10 Pro
Which OS and game version?
0.513.21071692
What is your in-game name (case sensitive!) - (obviously also your Forum name)
Mr213Gee
What have you tried so far to fix it on your side?
Uninstall, reinstall, contact customer service twice now , 3 with this one
Any Screenshots or videos of the issue that help us to understand it better?
Yes I sent scopely 2 videos
Comments
-
Thank you for reporting this issue. We will leave it open for the team to review
1 -
Any News? Its been exactly 1 week now that I have been having these issues and nothing has been done!
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Hello Mr123. This seems to be an isolated issue. You've posted all the details here so the team can review but I would advise continuing to work with support as well. Thanks
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Hello TEAM, its coming up to 2 MONTHS now and still no answers?! So is this something that cant be fixed? Too many run arounds and no results just a bunch of helpless support personnel that asks the same questions over and over and give me the same answer..... It is open for the team to review. Do you need more time than 2 months?!
0 -
Hello Mr123. As previously mentioned, this is an isolated issue so your best option is support. The devs are active here but with a singular issue it won't have much priority. I'm sorry you have to deal with this issue for so long.
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Hmm so Career Mode is a whole mode that includes.... Monday, Tuesday, Wendsday, Thursday, Friday, Saturday and Sunday events and Deadmans Daily, Showdown mode, and of course THE ROAD. Not to forget VIP Challenges. Does that sound like a singular issue? That to me sounds like HALF of the game is NOT working. Correct me if I am wrong!?
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And BTW Scopely has seen multiple Emails from me to your Support Team. For 2 Months trying to get an answer but your reply to me is always to CLOSE MY CASE.
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Hello again. The support team is different from the forum mod team. To reference "singular" issue. What I mean is you're the only one reporting the issue on the forum. So a case that affects one player is unlikely to be handled prior to a case affecting multiple players
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Have they fixed this for you yet as i have same problem since april 2022 nd someone else has now reported it this evening also so its making its rounds now surely this can get escalated
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Hello Kevin. Please add a comment using specifics from the reporting guide. It will assist the team in better understanding your issue
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Well i posted my fault in the forum and still awaiting any kind of message to see that its been seen and it hS not https://community.wwechampions.com/discussion/8154/can-not-access-career-mode-and-game-locks-on-loafing-screen-once-match-is-completed#latest
there is my link 3 weeks and counting and yet i posted on this after i posted my post
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I moved your original post to under investigation. Thanks
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Hello-
ive been having this issue for about 7-8 months now and I have sent several chats in game to the moderators, yet my tickets keep being closed because they’re “aware of the issue.” I still haven’t gotten any updates. It doesn’t seem like it’s a completely isolated issue as other seemingly have the same problem on here. Can you provide any insight?
0 -
Hello BoneDude. We can pass this along to the team again, but this is on their radar. This isn’t a widespread issue as it seems only a handful are experiencing this issue
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Thanks. I was just wondering if there was anything I can try besides deleting and redownloading the game as I’ve tried that a few times.
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nothing that we've been made aware of. It seems to be a backend issue.
0
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