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Endless loading loop with Balor

Rastegari
Rastegari Member ✭✭

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Each time I try to use a Finn Balor character during the blitz, the game goes into endless loading mode and requires me to restart, losing all of the character’s health. This forces me to have to quit the blitz entirely. This is happening to several of my faction mates as well.

5DC66D61-1CB5-473D-B3E9-D88D3785B321.png


Where in the game did it happen?

Balor Blitz and LT tour

What are the steps to reproduce it?

Try to play any match with any Balor

When or since when did it happen?

Since Mutant Balor event began

How often do you experience this issue?

75 percent of the time

What device are you playing on?

IPhone 12

Which OS and game version?

IOS 14.6 and 0.512

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Rastegari

What have you tried so far to fix it on your side?

Reinstall does not work

Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • Rastegari
    Rastegari Member ✭✭

    Actually, it’s happening with any superstar in any mode. I suspect the latest update is causing this.

  • Qbeedoo
    Qbeedoo Member

    Where in the game did it happen?

    Titan Blitz and Titan Feud tour

    What are the steps to reproduce it?

    Try to play any match blitz or Titan Feud Tour

    When or since when did it happen?

    At event start

    How often do you experience this issue?

    Every blitz match and LT tour, any character

    What device are you playing on?

    IPhone XS Max

    Which OS and game version?

    IOS 14.6 and 0.512

    What is your in-game name (case sensitive!) - (obviously also your Forum name)

    Qbeedoo 

    What have you tried so far to fix it on your side?

    Refresh, restart and reinstall game. Removed Titan Balor from feud line up and restarted game. Switched from WiFi to cell data. Tried logging into pc to play from portal

    32F8776A-3B34-4E57-8DE8-CA7C12DF0498.jpeg 479349D8-4601-4FEF-BDCE-AAAFDC707022.jpeg


    Any Screenshots or videos of the issue that help us to understand it better?