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Resolved: Problem with Events
So the last 24 hours, I haven't been able to enter the events section of the game. Both on my Android phone as well as the web portal. When I enter the button to get into the events, my game freezes and I'll have to restart the game. I reinstalled the game on the phone as well as wiped the cache, without resolving this issue. How do I fix this ? Without loosing any progress in the events ?!
Comments
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Great and now the web portal freezes each time I do an step in the daily events so I have to re-load the game over and over, when I complete one of the cities.. π«
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What type of Phone and Operating System are you using? I tried to recreate it on my phone and it works fine. Thank you.
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I'm using the OnePlus 6 with Android OS 10
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I made an screen recording of my "adventures" if you like π Only way for me to share it with you, is through my Dropbox account. The link is as followed, but you can't see my finger pressing the different ingame menu buttons, but once I try to enter Events Tours, it makes the game freeze, but notice the background. With the Highlighted Wrestler, it changes the name, but not the Wrestler asset.
Thanks in advanceπ
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Thank you for posting the video. I was able to see what you are talking about. I will review with the team and see if they have any thoughts. Thanks.
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It also does the same here on the web portal. And also for each daily I do, have to force close the game and then restart it, in order to do the next part of the tour etc.
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I'm aware this is Web Portal related, but it does the same thing on my phone as well on here, the portal:
And no, I still can't access the Events page from either Phone or Web Portal .. π
Update: Now the Event page is working from the Web Portal for some reason, will try in an bit from phone to see if the issue has been resolved
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Thank you for the update regarding the Portal. I will continue to try to get more information from the team regarding your issue on you mobile. Thanks!
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Thanks for your time to try to sort the issue, it seems that both Web portal and phone is working like it should now. I just finished playing the web portal and started the game on my phone, and it works ππ
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That is great to hear. I will go ahead and close this thread.
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