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1qua_millz

1qua_millz Member ✭

January 2021 in WEB PORTAL ISSUES ONLY

I didn't get my free stuff from the royal Rumble on this site because my Facebook account wasn't set up is there a way it can still be sent

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Firpo Administrator, Community Manager Community Manager › Scopely

January 2021
Hey @1qua_millz,
You still have 2 days to connect your FB with your account and log in on the portal to claim your rewards.

Here are some helpful tips:

Facebook Login
Use WWE Champions on your mobile device to connect your account to Facebook first!
Make sure your mobile game is connected to Facebook before logging into the Portal, or else the Portal will create a new game account for you.

Use the same Facebook account on mobile and web.
Ensure the Facebook account you connected your mobile game to is the same account you are logging into the Web Portal with.

If you logged into the Portal before connecting your mobile game to Facebook:
Go to your mobile game and connect it to Facebook.
Go to the Web Portal and complete the Tutorial on Web.
After you complete the Tutorial, it will ask you which account you want to use. Choose your mobile game account to sync progress from your mobile game.
Try refreshing your browser and playing the game again to see if your account is fixed.

You can only be logged into the Portal in one browser and one tab at a time. Logging into a second browser/tab will log you out of the first one.

Best,
Firpo
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