faction messages sent to "All members" vanish.

Sheisserick

Like title say:
When I send out faction messages, they seem to vanish into limbo. I tried 5 times, and nothing goes through.
If I select an individual member, messages go through just fine.
This is on Android, if that matters.

I noticed this prior to the flash feud a few days ago. Might be correlated to the last update?

Cheers
Sheisserick

DKMangler

https://community.wwechampions.com/discussion/10575/faction-messages-sent-to-all-members-vanish

Hello Rick, can you include details from the template for our “support ticket guide”. This will give us the info we need to pass to the team. Thanks

Sheisserick

https://community.wwechampions.com/discussion/comment/96473#Comment_96473

I literally included all the things from that list, but I can rearrange them, sure..

1. What exactly is not working?
   Sending faction messages to "All members"
2. Where in the game did it happen?
   Faction→100/100 members→little "letter" used to send messages to faction.
3. When or since when did it happen?
   Noticed prior to last flash feud, just after lifeimprovement update
4. What device are you playing on?
   Android
5. Which OS and game version?
   Android 14 and game version 0.680.24101855
6. What have you tried so far to fix it on your side?
   I have tested across all platforms and browser types… same issue.
7. Providing Screenshots also helps to understand your issue
   

DKMangler

thanks. We will pass it along to the team

Sheisserick

Update:
Had an officer in the faction, try the same thing, and his messages also vanish into nothingness.

Other faction leaders in Townhall say its still working in their factions though?

Faction name: "Tormented Souls" if its a local thing?

Tigershadow

This is also an issue with “Warriors Among Men” no one ever receives a mail message, even a basic “Test” text never goes through.

Stagger Lee

https://community.wwechampions.com/discussion/comment/96672#Comment_96672

This was reported in town hall as well. A workaround reported is to send individual messages

Sheisserick

Found it… might as well post it here too, for easy showing.