How to check on an open ticket?

Duffman1989

I’m trying to get help regarding a bug I’ve encountered that I’ve been talking with someone from Scopley about but when they send me an email with a link “click here to reply” it just sends me the main dashboard page and there’s nothing to see regarding an answer.

Stagger Lee

https://community.wwechampions.com/discussion/10446/how-to-check-on-an-open-ticket

You can go to the gear icon in game on the home page > click help > click on the text message icon if its there or click on an issue and scroll to the bottom for chat with us

Duffman1989

https://community.wwechampions.com/discussion/comment/95013#Comment_95013

I’ve done that but whenever they respond back to my email they tell me to click a button to reply directly to them but it doesn’t work it just sends me to the main page so I open up a new ticket to respond about my issue but then they say they close that issue because it’s a duplicate ticket.

Stagger Lee

https://community.wwechampions.com/discussion/comment/96469#Comment_96469

They don't respond back to the email they respond in game if you open the ticket in game.