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Trial Tour TP Bags Issue

Firpo
Firpo Administrator, Community Manager Scopely

Champion,

As mentioned in yesterday's in-game message, we have removed all but 25,000 TP (50x 500-TP Bags) per affected player of the TP earned from the Dusty Rhodes Trial Tour Issue.

If you spent more than 25,000 TP from the bags, your balances should be expected to be lower than they were before the issue. Please note that we are still correcting all accounts and will provide another update once the entire process has been completed.

If you were affected and noticed any inconsistencies in your Account after the correction, please leave a comment here and describe your issue.

Thank you for your patience.

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Comments

  • All tp of every color is missing. Unable to proceed playing this game until it is fixed.

  • Superfly009
    Superfly009 Member ✭✭
    edited November 2023

    You lovely people took all my training points instead of what you were supposed to because you screwed up coding. I have 0 of pretty much eveything but yellow.. so ya so much for equality and fairness in the game eh


    edited by firpo

  • crazyH
    crazyH Member

    You have taken all of my training points, wtf.

  • You guys literally took every ounce of my TP!!! I literally have zero TP of every color. Thanks for going back on what you guys originally announced and taking everything we have TP wise...

  • I don't know how you did the roll back but I ended up with zero TP for red and purple which I had plenty of. Need you to sort out this mess

  • KUSANAGI10
    KUSANAGI10 Member
    edited November 2023
    They didn't give me the 25k they promised, that's not equality for everyone.
    


  • robm5959
    robm5959 Member ✭✭

    You did not give the 25k, you just took it all back. You as a company screwed up, promised something instead of what we got, then didn't do that either. You also unevenly took TP back. My lowest TP now was not my lowest before the mixup. Way to piss everyone off. How are you going to fix this?

  • James41217
    James41217 Member
    edited November 2023

    Just woke up to having almost zero TP In my account, whatever you guys are gonna do to make up for this better be worth, I don’t understand why players get screwed just because you guys F’ed up


    edited by firpo

  • DC1
    DC1 Member ✭✭✭
    edited November 2023

    I screen shot my TP before and after the bags. I would like to open a ticket, but your support bot closes my tickets before I can open upload any screen shots.

    You took 33,855 red TP off my account.

    You took 40,452 black TP off my account.

    You took 30,079 yellow TP off my account.

    You took 38,074 green TP off my account.

    You took 39,080 blue TP off my account.

    You took 44,934 purple TP off my account.

    So, you took 226,474 Total TP off my account. Something does not add up here. I have less now, in certain TP and I did not even spend any until your sent out the message. Even then I spent minimal. I'm sure I am wasting my time posting this, but something is not adding up. Between this and lack of Hall of Metalheads tokens earn during the HoF event, I am so disappointed.

    Again, I can't even upload my screen shots on your open ticket. You support is so lacking. I'm so ashamed. Your company made the mistake, and we have to pay for it.

    Considering I do my best to give honest feedback all the time, thanks for taking your mistake out us. I guess if you code something wrong, that is our fault. Do the right thing and fix this.

    -DC1

  • This is a complete joke you mess up and we get punished you said they where going to stay and now all mine are goin l have no tp left this need to be resolved and given back l had tp and now l have nothing l hope something is going to be doin about this

  • nickyevs
    nickyevs Member

    You took more than you should

  • Richardb316
    Richardb316 Member
    edited November 2023

    So you guys make a mistake and then we the players get screwed I had plenty of tp before this screw up and now I don’t have any of any color what kind of bs is that give me back my tp. Edit, so now you give me a whopping 10k tp which is about 15k less than you stole from me

  • You not so beautiful people may have fixed the tp issue but in doing so you made a bigger issue by taken more tup for everyone then you said you would. I know for a fact I didn't spend 25000 tup yet I now have 4500 green tup and that's it so fix this issue asap

  • Lystat
    Lystat Member ✭✭
    edited November 2023

    This was the exact message that I sent to support. My numbers are roughly the same or lower than before I opened the 527 bags of 500 tp (some came from bags I already had saved up).

    And I’m kinda tired of all this bull about “preserving fairness” y’all keep using. This was nothing but fair to be honest. Y’all screwed up but it was on a trail character tour where EVERYONE could use the character you gave us to use, beat the tour and bam.. there’s the tp. But no, you’re mad because people didn’t have to dish out 500+ dollars each to get that.

    same thing wish the bs you pulled with that Cody fiasco as you can read in my screenshot (if you can read and/or care at all about anything anyone says here and not just about the all might bank account). You made a screw up then, but it was an already contained screw up because it was limited to 3 only. But then you screwed those that didn’t get it right away, then allowed those to get only 1 but some that had already got the 3 could get that 1 too so they got 4….

    So you don’t understand fairness at all, especially when fairness was already in place and you didn’t have to touch a single thing. You could have literally just sent a message saying that there was an issue somewhere and bring it to people’s attention so everyone could make sure to do it. And for the Cody thing, it actually would have probably made you a lot more money had you just done what I said. Send a message saying “you can buy these 3 packages of yada yada for $20 each…” and got people that normally wouldn’t buy to buy, making you more money than you would have that event. It’s like you don’t understand Business 101 (and I haven’t taken that stuff in years and still remember those principles).

    But yeah back to this current thing. It was already fair because it was a trial character and tour that everyone could use and do. My numbers are definitely not the same as they were before I opened and more than the 527 x 500tp was taken from my inventory and that is complete bogus that needs rectification.

    oh and then the fun part of people that haven’t opened the bags yet or opened them after the roll back this morning get to keep them all an have nothing taken away is a great and giant way for the company to say “suck it” to all of us too?!? Nice scopely


    I went from about 

    100k blue down to 33k

    95k red to 18k

    95k black to 18k

    90k purple to 16k

    80k yellow to 15k

    75k green to 10k

    What a wonderful screw job right?

    wanted to make sure numbers were posted so you don’t try deleting me like normal…

  • You took everything I gained back from my TP balances, but you did not leave the 25k I was supposed to get to keep. I had not spent any TP awaiting your rollback so you owe me 50 (500tp) bags now.

    -gelfling95

  • I lost all my TP just wondering will I start from scratch after this

  • I lost all my tp, even the ones I had before the tp bags, you owe me my original tp + 25000 tp. I didn't use more than 5k tp maybe in each colour.

  • Bgdatz1
    Bgdatz1 Member

    Had all tp that I gained all taken back, I’m back to where I was with tp , previous to the trial event, I have screenshots.

  • Vont3
    Vont3 Member

    Im missing TP that i had got before i opened those TP bags that got

    I went my tp back that i worked hard to get from milestones

  • You guys took way more than you stated. Its like I didn't gain any TP at all. Please fix.

  • Jenz03
    Jenz03 Member
    Really nice of you with the TP :see_no_evil: ~242,000TP taken  from my inventory (with 18 bags*500TP = 9000 from my inventory) were really totally fair again.
     It's really crappy what I hear from others (0 TP from several colors, a lot more taken away...), you make mistakes and who has to pay for it WE.
    


  • Hello there again. Seems yet another mishap on y’all’s part we lose out on. Like cmon I’m sure it’s tough doing what y’all do day in and day out. There’s bound to be some mistakes made. And it’s not like it’s going to break y’all’s bank to let some of them play on out.

    that being said, I spent maybe 25k total training points but y’all took away about 100k beyond that.

  • Stude
    Stude Member ✭✭✭

    I have less TP now then I did prior to this “clawback”. If you were leaving 25,000 hoe does that work? It would be appropriated that the TP would be handled correctly and not coded wrong again and again. This is why customers are leaving became of the ineptitude of those in charge of coding and customer happiness. Disappointed again….

  • I keep a tp surplus at all times didn’t use any after I received the bags from tour but after your rollback I have less then I started with. Stuff like this is what makes it seem like it may be time to call it quits. Spend a ton of money in this game which is why I have so much tp but yet you take away what was already mine before your incompetent game coders made an error.

  • PezDiddy
    PezDiddy Member ✭✭

    I have now got no purple, yellow or green TP. I had about 4k of green and quite a lot of purple and yellow TP before your "roll back" Will this be addressed and fixed or just a blanket message to say you've done the best you can? Very disappointing to say the least. A mistake is made on your end and this chaos is your way to "fix" it.

  • DKMangler
    DKMangler Moderator Moderator

    Hello everyone. To preserve this thread, comments not related to an issue with your actual Tp amount taken back will be removed.

    Thank You

  • MRM316
    MRM316 Member ✭✭

    Scopely took way too much TP from me. I have screenshots. I'm not posting my numbers in a public forum. I've already submitted a ticket (14239952).

  • alesatan
    alesatan Member


    When I open the game I find that I am missing many posters due to the error with the tp bags themselves that were supposed to leave 25k and it was not the case, I hope for a solution since that error is not our fault and as a consumer I am upset
    
    IMG-20231117-WA0013.jpg


  • Yes we enjoyed the screw up with 250K TP but did you really have to remove it because now most of us are left with 0TP on everything