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Web portal has not updated player information in 16 days

BadBruce
BadBruce Member ✭
edited August 2024 in BUGS/ISSUES UNDER INVESTIGATION

  1. What exactly is not working?

The web portal is not updating player information. It has not updated in 16 days as of 8/14/24

  1. Where in the game did it happen? On the web portal, not the game.

It’s the stats screen that appears when you search for a player.

  1. What are the steps to reproduce it?

Type in a champion's name in the web portal search filed that reads “Search for a friend, faction, event, or superstar”

  1. When or since when did it happen?

Since July 30th, 2024

  1. How often do you experience this issue?

Any time you search and pull up any (champion) player

  1. What device are you playing on?

Computer web browser. Chrome, Edge, Safari. Happens on all browsers for anyone trying this.

  1. Which OS and game version?

Web portal

  1. What is your in-game name (case sensitive!) - (obviously also your Forum name)

Bad Bruce

  1. What have you tried so far to fix it on your side?

Does not appear to be a way to fix this on my side. The player database is not refreshing and updating the website.

Webportal.jpg

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