⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

overcharged on purchase

Charles656677
Charles656677 Member ✭
edited February 2024 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Your 4.99 pack charged me a total of 14.80 for the bday bash

Where in the game did it happen?


What are the steps to reproduce it?


When or since when did it happen?


How often do you experience this issue?


What device are you playing on?


Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)


What have you tried so far to fix it on your side?


Any Screenshots or videos of the issue that help us to understand it better?

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