⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Showdown freezing and connectivity issues.

Thurmus23
Thurmus23 Member ✭
edited October 2023 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Showdown match freezes every time time I do one. When you make a match they line up and the match does not register. Also constant connectivity lost messages.

Where in the game did it happen?

Freeze is Showdown, connectivity is all through the game.

What are the steps to reproduce it?

Play showdown, match 3 gems.

When or since when did it happen?

Every day this week for connectivity. Showdown 10 mins ago and multiple times during this event showdown and last.

How often do you experience this issue?

Every time I play

What device are you playing on?

Google Pixel 7

Which OS and game version?

Android

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Thurmus

What have you tried so far to fix it on your side?

Cleared game cache

Any Screenshots or videos of the issue that help us to understand it better?

Comments

Categories