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Freezing during feud

Ron
Ron Member
edited April 2023 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Game is freezing mid match with Becky Lynch GOAT in feuds. Seems to be intermittent. But it has been the same condition everytime.

When laying green gems on board to break traps and cross breaks, gems will break but game freezes and gems do not drop. And cross breaks do not fire.

Only option is to close app. When i restart my superstar is down to 2 hp and opponent is full strength, regardless of health level in game (often less than 50%) before freeze.

Where in the game did it happen?

Feud

What are the steps to reproduce it?

Play match, use green trap and sub moves. Eventually use purple move to create green gems. Lay green gems to break traps and cross breaks.

When or since when did it happen?

Has happened in the last two feuds.

How often do you experience this issue?

4 times to date.

What device are you playing on?

Samsung s21

Which OS and game version?

Android

What is your in-game name (case sensitive!) - (obviously also your Forum name)

The Fn Show

What have you tried so far to fix it on your side?

Wait.


Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • Eli
    Eli Moderator Moderator

    Hi Ron,

    This is a known issue and is being looked into. Thanks.