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Energy for the Trivia not recharging properly

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CardenasAucapan
CardenasAucapan Member ✭✭✭
edited March 2023 in WEB PORTAL ISSUES ONLY

What exactly is not working?

Right now you can't cap your 3 daily energies for the Trivia because every time you refresh or enter the website the counter resets back to 8 hours.

Where in the game did it happen?

Web Portal

What are the steps to reproduce it?

Just refresh or enter any part of the website.

When or since when did it happen?

Since recently

How often do you experience this issue?

Every time I load the page

What device are you playing on?

Chrome

Which OS and game version?

Windows, Current

What is your in-game name (case sensitive!) - (obviously also your Forum name)

CardenasAucapan

What have you tried so far to fix it on your side?

Not much I can do. You'll need to not visit or enter the Web Portal AT ALL for a whole day in order to fully recharge the energy, and If we do that we can't reclaim the daily rewards, do the Trivia itself or even check the new deals.

Any Screenshots or videos of the issue that help us to understand it better?

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