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Membership Issue

Jsto76
Jsto76 Member
edited January 2023 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working? I re-joined all my memberships on Dec 30th, but to date I still have not received my daily vault coins and Charlotte flair rewards from my dx membership, and still have not received my daily 100 cash and gold tickets and other benefits from my other membership. I've always got them in the past, but this month so far nothing.


Where in the game did it happen?

In memberships

What are the steps to reproduce it?


When or since when did it happen? Everyday in my free bag that appears at 6pm cst.


How often do you experience this issue? Everyday


What device are you playing on?

Samsung Galaxy tablet

Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name) jsto76


What have you tried so far to fix it on your side?


Any Screenshots or videos of the issue that help us to understand it better?

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