⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Game won’t launch on wifi post update (England server)

Options
ElementWire
ElementWire Member
edited October 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Game won’t launch on wifi- tried 2 separate wifi accounts. Works on mobile data and vpn so perhaps an issue with the england server?

Where in the game did it happen?

Post the force champs update - game doesn’t launch at all off wifi only on mobile data

What are the steps to reproduce it?

Just try launch the game

When or since when did it happen?

Since the force iOS update

How often do you experience this issue?

anytime I try launch off wifi- have 2 separate wifi connections

What device are you playing on?

iPhone X

Which OS and game version?

16 and latest

What is your in-game name (case sensitive!) - (obviously also your Forum name)

ElementWire

What have you tried so far to fix it on your side?

Uninstalled reinstalled app. Restarted phone . Works on mobile data- works off a vpn to another country

Any Screenshots or videos of the issue that help us to understand it better?

just stuck on loading

Comments

  • Can’t delete the post - but I looked it up and it might be my ISP having issues