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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Random game errors

Mowood1955
Mowood1955 Member ✭
edited August 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Errors in rewards and the store

Where in the game did it happen?

In the rewards box it’s showing there is a reward but nothing is there and in the store it’s saying there is something free but nothing is there

What are the steps to reproduce it?

n/a

When or since when did it happen?

For about two months

How often do you experience this issue?

Every time I get into the game

What device are you playing on?

iPhone

Which OS and game version?

15.6

What is your in-game name (case sensitive!) - (obviously also your Forum name)

The Wood1966

What have you tried so far to fix it on your side?

n/a

Any Screenshots or videos of the issue that help us to understand it better?

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