⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Unable to open game

Greg1973
Greg1973 Member ✭
edited August 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

The game hasn’t loaded all day!

Where in the game did it happen?


What are the steps to reproduce it?


When or since when did it happen?


How often do you experience this issue?


What device are you playing on?


Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)


What have you tried so far to fix it on your side?


Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • Bnk648759
    Bnk648759 Member ✭

    ⚠BEFORE POSTING YOUR ISSUE:

    1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
    2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
    3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


    What exactly is not working?

    The game

    Where in the game did it happen?

    Cannot get on the game

    What are the steps to reproduce it?


    When or since when did it happen?

    Haven’t been able to get on since last night

    How often do you experience this issue?

    Once before

    What device are you playing on?

    iPhone 12

    Which OS and game version?


    What is your in-game name (case sensitive!) - (obviously also your Forum name)


    What have you tried so far to fix it on your side?


    Any Screenshots or videos of the issue that help us to understand it better?

  • Bnk648759
    Bnk648759 Member ✭

    Is anyone else having trouble getting on today?

  • Greg1973
    Greg1973 Member ✭

    The game hasn’t loaded all day!

  • DKMangler
    DKMangler Moderator Moderator

    Hello Greg, please open a ticket with support and fill out the details in this post so we can best assist

    forum_signature_dkmangler-1.png


  • Ryno_Wrestling
    Ryno_Wrestling Member ✭

    I haven’t been able to load the game for 36 hours.

  • JD Rayne
    JD Rayne Moderator Moderator
    https://community.wwechampions.com/discussion/comment/71692#Comment_71692

    Can you attempt to load the game on the portal and confirm it is still not working?

    forum_signature_JD_Rayne.png

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