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TP not showing in inventory after opening

FergHova
FergHova Member ✭
edited August 2022 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Items won in Inventory are not being added; specifically TP being pulled from bags.

Where in the game did it happen?

Inventory

What are the steps to reproduce it?

I’m still earning bags

When or since when did it happen?

It’s been happening since we l switched to this new event

How often do you experience this issue?

Every time, thus far

What device are you playing on?

iPhone

Which OS and game version?

iPhone’s OS

22071550.0.562

What is your in-game name (case sensitive!) - (obviously also your Forum name)

FergHova

What have you tried so far to fix it on your side?

I’ve turned it off and turned it back on. I’ve been unplugged and plugged into different chargers

Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • Eli
    Eli Moderator Moderator

    It's a known issue, it's just visual, they are collected in the account they just don't update yet, was fixed last night and may take up to 24h to update display so if it's not already fixed in your account it should be soon

  • FergHova
    FergHova Member ✭

    Thank you.

  • Stagger Lee
    Stagger Lee Moderator Moderator

    updated title and closing as this is resolved/in process of resolution

This discussion has been closed.

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