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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
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Error when opening game

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working? Unable to open game - Displays Javascript Error


Where in the game did it happen? Opening game via wed portal


What are the steps to reproduce it? Clicked "Play game" , game loaded to 90% and displays error


When or since when did it happen? Started at approx 17:30 GMT on date of post, was working completely fine previous day


How often do you experience this issue? First time


What device are you playing on? PC


Which OS and game version? Win 10, whatever current version is on the web portal.


What is your in-game name (case sensitive!) - (obviously also your Forum name)

ForceWolf66

What have you tried so far to fix it on your side? Updated Java, refreshed page


Any Screenshots or videos of the issue that help us to understand it better?

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